Privacy Policy

Introduction

AAA Care ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and handle personal information when you use our website or contact us about NDIS support services.

Information we collect

We may collect the following types of personal information:

• Your name, email address, and phone number when you contact us or complete an enquiry form
• Information you choose to share about your support needs or NDIS plan
• Standard website usage data (such as pages visited) through anonymised analytics, where applicable

How we use your information

We use your personal information to:

• Respond to your enquiries about our NDIS services
• Contact you to discuss your support needs and how we may be able to assist
• Improve our website and service delivery

We do not use your personal information for unsolicited marketing.

Sharing your information

We do not sell, rent, or share your personal information with third parties, except:

• Where you have given your explicit consent
• Where required by law or regulatory obligation
• With trusted service providers who assist us in operating our website or services, under strict confidentiality obligations

Data security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Our systems are designed with data security in mind. However, no transmission over the internet is completely secure, and we cannot guarantee the absolute security of information you submit.

Your rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to any legal obligations we may have to retain it

To exercise these rights, please contact us using the details below.

Contact us about privacy

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: